Why Virtual Assistant Recruitment Matters More Than Ever
Hiring a virtual assistant (VA) can transform your business, but only if you’re backed by a recruitment process that prioritises skill, reliability, and trust. At Virtual Elves, we don’t believe in guesswork or generic outsourcing. We believe in building high-performing, long-lasting partnerships. As one of Australia’s most trusted names in virtual assistant recruitment, we combine strategic hiring practices with decades of ethical outsourcing experience.
When you choose Virtual Elves, you’re choosing a VA recruitment process that has been fine-tuned to perfection. This isn’t just about hiring help, it’s about securing a dedicated, qualified professional who’s aligned with your goals and ready to grow with you.
Step 1: Proactive Talent Sourcing That Finds the Best
Unlike agencies that wait for applicants to come to them, we actively scout the top virtual assistant talent across multiple platforms. Our sourcing methods include:
Professional job boards
Online communities and virtual assistant networks
The Virtual Elves website and social media
Headhunting
Internal referrals from our own community of trusted VAs
Our first filter is always alignment on paper: work history, remote experience, tool proficiency, and niche-specific capabilities are all considered.
Step 2: Detailed Screening for Skills, Setup, and Suitability
Each applicant completes a tailored screening process using a structured (specialised) form. This allows us to go deeper than a standard resume. We evaluate:
Computer specs, antivirus protection, and internet speed
Time tracking setup and technical readiness
English fluency, typing speed, and clarity of communication
Cultural fit indicators including DISC profiling and personal aspirations
A personalised video introduction to assess presentation and confidence
This ensures the VA is not only technically capable but aligned with the values we uphold at Virtual Elves.
Step 3: Values-Based Live Interviewing
Applicants who pass the initial filters are invited to a live interview with our recruitment team. We use behavioural interviewing techniques, including the STAR method, to assess:
Communication skills, tone, and clarity
Critical thinking and problem-solving in real scenarios
Career history and relevance to potential roles
Long-term availability and career goals
This step allows us to evaluate professionalism, initiative, and personality fit – key qualities for successful VA onboarding.
Step 4: Role-Specific VA Skills Testing
VAs applying to our talent pool undergo specialised assessments relevant to their claimed expertise. Whether they focus on admin, marketing, customer service, financial admin or design, they complete a practical test that mirrors real client tasks.
Candidates who claim multiple skillsets complete additional testing to verify capability. This rigorous validation process ensures clients receive true professionals.
Step 5: Pre-Hiring Orientation (PHO)
Before joining our official talent pool, successful VAs must attend a Pre-Hiring Orientation (PHO). This is where the Virtual Elves difference really shines. We cover:
Our values of integrity, accountability, and continuous learning
The expectations of long-term remote work
Client relationship etiquette and communication protocols
How to succeed as a VEVA (Virtual Elves Virtual Assistant)
This stage helps build a foundation for strong VA onboarding outcomes and ensures every VA we place is not just competent, but committed.
Step 6: Tailored Client Matching and Compatibility Checks
Matching a virtual assistant with a client isn’t about filling a slot, it’s about compatibility. Our process includes:
A detailed review of job descriptions by the VA
DISC profile comparisons to optimise communication styles
Trial tasks or role-specific assessments if requested
Pre-placement interviews and two-way feedback
This stage confirms alignment in work style, communication, and business values before VA onboarding officially begins.
Step 7: Onboarding and Operational Handover
Once a match is confirmed, our operations and HR teams facilitate full onboarding. This includes:
Signing of NDAs and subcontractor agreements
Collection of payroll and contact information
Confirmation of work hours and preferred communication style
Documentation of reporting frequency and expectations
Every virtual assistant starts with a clear roadmap, ensuring both parties are aligned from day one.
Why Virtual Elves Leads the Industry in VA Recruitment
At Virtual Elves, we’re not just another outsourcing agency, we are one of Australia’s ethical leaders in virtual assistant recruitment. Here’s why both businesses and VAs choose us:
Ethical Employment: We pay fairly, support long-term career growth, and never treat VAs as disposable. Our VAs stay with us, on average, for over 4 years, and that loyalty speaks volumes.
VA Retention: Thanks to our strong community, ongoing training, and robust support structures, our VAs feel valued, heard, and invested in.
Client Trust: Our clients stay and that says everything. Over 80% of our clients have partnered with us for more than a year, with 23% working with us for 3–5+ years. And for a select few, we’ve proudly supported them for over 6 and even 7 years. When businesses find the right virtual assistant support, they don’t look back, and at Virtual Elves, we make sure they never have to.
Speed with Precision: Our recruitment process is designed to minimise risk and maximise success. From brief to first day, the average time to hire is just under 14 days, and for urgent placements, we’ve delivered in as little as 5 days.
Specialisation: We focus exclusively on matching skilled Filipino VAs with Australian businesses, from sole traders to growing teams and corporate departments.
With over a decade of experience, an industry-leading recruitment model, and hundreds of successful matches, Virtual Elves is the trusted name in VA recruitment and onboarding across Australia.
Virtual Assistant Recruitment Done For You
Virtual assistant recruitment isn’t just about hiring, it’s about building partnerships that last. Our detailed, ethical, and highly effective process ensures every VA we place is ready to hit the ground running.
Whether you’re a business drowning in admin or a team looking to scale efficiently, Virtual Elves is your go-to partner for reliable, expertly matched virtual assistants.
Book a Discovery Call to find your perfect VA match.
