Real People.
Remarkable Results.

Empower your business with Virtual Elves – we connect you with skilled virtual assistants who bring calm, capable support to your business, so you can focus on growth, not the grind.

Your trusted partner in
virtual assistant services

Virtual Elves connects Australian businesses with highly skilled virtual assistants from the Philippines. Our carefully selected VAs provide seamless support across admin, marketing, finance, and specialist tasks – helping you stay focused on growth while we handle the rest.

Tailored talent
matching

We match you with the right virtual assistant for your business – chosen for skills, personality, and perfect fit.

Australian- focused

Our Virtual Assistant Services are built for the Australian market, ensuring clear communication, cultural alignment, and reliable support that fits your business rhythm.

Flexible
solutions

Scale your virtual assistant support up or down with ease. We adapt as your business evolves – no stress, no lock-ins.

Quality
assurance

Every Virtual Elves VA is rigorously vetted for skill, reliability, and integrity – so you can trust the quality of work from day one.

ISO Certification

Our Commitment to quality:
ISO 9001:2015 Certified

Virtual Elves is an Australian agency connecting businesses with top-tier virtual assistants, enabling you to focus on growth while we handle the rest. Our carefully selected professionals excel in a wide range of tasks, from administrative support to specialised services.

EXCELLENT
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Based on 32 reviews
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Lynette Young profile picture
Lynette Young
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Virtual Elves is a blessing! Friendly, Professional, and the onboarding process straight forward. The customer service A++. My VA is incredible and I highly recommend Virtual Elves to everyone. 5 Star Service.
Posted on Google Google
Maya Krasna profile picture
Maya Krasna
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Great service from Virtual Elves. Very organised and accountable. My PA is exceeding my expectations, too.
Posted on Google Google
Matthew Pezzimenti profile picture
Matthew Pezzimenti
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been working with Virtual Elves for several years, and they have consistently exceeded our expectations in offshore recruitment and team management. Their ability to source top-tier talent, streamline onboarding, and ensure seamless integration with our business has been invaluable. The professionalism, responsiveness, and dedication of their team make them a trusted extension of our business. Their recruitment process is thorough, and they truly understand the skills and cultural fit needed for long-term success. The ongoing management and support they provide have allowed us to focus on growth while maintaining a high-performing remote team.
Posted on Google Google
Peta Green profile picture
Peta Green
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Kristy and the team are always willing to listen and help in any way they can. My VA is awesome, I cannot imagine not having her on my team. Peta Gillian Green - Strong Healthy Women
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Kylie Patchett profile picture
Kylie Patchett
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I have had a SUPERSTAR VA from Virtual Elves for almost a year now and the level of service is A1. Highly recommend!
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Caron Yep profile picture
Caron Yep
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kristy and the team at Virtual Elves go out of their way to ensure you have everything you need to work successfully with your VA. I have two VAs from Virtual Elves who have been exceptional in their areas. The Assistants seem very happy working there and I also feel supported throughout with regular check-ins and opportunities to provide feedback. This is my first time working with VA and has been a very positive experience, thanks to the team at VE. They really care about your business success.
Posted on Google Google
Elissa O'Keefe profile picture
Elissa O'Keefe
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had three Elves over the years and am very happy with them.
Posted on Google Google
Melanie White profile picture
Melanie White
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommended: very professional match making and performance monitoring process. Has saved me countless hours and reduced my opportunity cost. I've had my VA since 2022.
Posted on Google Google
Style Sense profile picture
Style Sense
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I CANNOT believe I didn't do this sooner. I now cannot fathom how I used to work without my amazing VA. THANK YOU! Saving me hours in my week and a whole load of brain space

The Virtual Elves
advantage

No long term
contracts
Flexible hours
(start with just 10hrs per wk)
Competitive
hourly rates
Secure and confidential service
15+ years in the
outsourcing industry
Dedicated
continuous care

Is your business running you?

Download our 100 things a VA can do for you checklist and start taking control of your business growth and freedom today.

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Virtual Elves virtual assistant

Online beauty: How Virtual Elves helped scale this training business

Discover the power of VA support for business growth

Online Beauty

What our clients say

“We are grateful everyday to be partnering with VE for our virtual admin assistance needs. We are on to our 7th Virtual Elf and it has been a game changer for our company. The calibre of recruits has been outstanding and the communication with VE as an organisation has been fantastic, they are seriously an extension of our business now.”

Matt

Matt Pezzementi

Conversion Kings

“We are very pleased with our VA and her work. She has taken on her role within our company with great enthusiasm and is a very much valued member. We are going through a transition phase where we are stepping up a notch and our VA’s energy and input has been greatly appreciated.”

Ben

Ben Noble

Protoblast

“Kristy and her team at Virtual Elves are a great source if you’re looking for support. With access to a great team of VAs, Kristy and her team take the time to explore the type of support that will create impact for your business and then go about finding the right resource. I highly recommend Kristy and Virtual Elves.”

Sandy

Sandy Halpin

Capital Idea

Frequently asked
questions

Our VAs can manage a wide range of tasks, from inbox management to complex project coordination.

Most clients are matched with their ideal VA within 5-7 business days.

Our virtual assistants are based primarily in the Philippines, offering cost-effective and reliable support for your business.

The Internet offers an amazing number of resources that make it easy for people to work together virtually. Our VA’s use programs such as Skype, Google Chat, Whatsapp, and Viber to communicate daily. File sharing is easy with Google Drive, Dropbox and OneDrive and managing projects is a breeze with platforms such as Basecamp, Asana, Trello and Evernote.

We have an online payment system that can accept credit cards. We accept Visa and Mastercard only. Payment through Paypal is also possible and all methods incur card transaction fees.

Helping business owners achieve
real success

Founder Kristy Smith started Virtual Elves to help time-poor and growth-focused business owners uncover smarter ways to systemise, automate, and delegate. Sixteen years later, our expert virtual assistant services having given business across Australia and NZ the the structure, support,  needed to grow and scale with confidence.

Business Success