Effortless Outsourcing. Limitless Potential.
Empower your business with a global workforce managed by an Australian agency, ready to handle your essential tasks, anytime, anywhere.
Your #1 Virtual Assistant Partner
Virtual Elves is an Australian agency connecting businesses with top-tier virtual assistants, enabling you to focus on growth while we handle the rest. Our carefully selected professionals excel in a wide range of tasks, from administrative support to specialised services.
Why Choose Virtual Elves?

- Tailored Talent Matching: We pair you with the perfect virtual assistant based on your unique needs.
- Australian-Focused: Our services are designed specifically for the Australian market and business landscape.
- Flexible Solutions: Scale your support up or down as your business demands change.
- Quality Assurance: Rigorous vetting ensures you work with only the most skilled and reliable professionals.
EXCELLENT Based on 32 reviews Lynette Young2025-03-28Trustindex verifies that the original source of the review is Google. Virtual Elves is a blessing! Friendly, Professional, and the onboarding process straight forward. The customer service A++. My VA is incredible and I highly recommend Virtual Elves to everyone. 5 Star Service. Maya Krasna2025-02-07Trustindex verifies that the original source of the review is Google. Great service from Virtual Elves. Very organised and accountable. My PA is exceeding my expectations, too. Matthew Pezzimenti2025-02-04Trustindex verifies that the original source of the review is Google. We have been working with Virtual Elves for several years, and they have consistently exceeded our expectations in offshore recruitment and team management. Their ability to source top-tier talent, streamline onboarding, and ensure seamless integration with our business has been invaluable. The professionalism, responsiveness, and dedication of their team make them a trusted extension of our business. Their recruitment process is thorough, and they truly understand the skills and cultural fit needed for long-term success. The ongoing management and support they provide have allowed us to focus on growth while maintaining a high-performing remote team. Peta Green2025-02-04Trustindex verifies that the original source of the review is Google. Kristy and the team are always willing to listen and help in any way they can. My VA is awesome, I cannot imagine not having her on my team. Peta Gillian Green - Strong Healthy Women Kylie Patchett2025-02-03Trustindex verifies that the original source of the review is Google. I have had a SUPERSTAR VA from Virtual Elves for almost a year now and the level of service is A1. Highly recommend! Caron Yep2025-02-01Trustindex verifies that the original source of the review is Google. Kristy and the team at Virtual Elves go out of their way to ensure you have everything you need to work successfully with your VA. I have two VAs from Virtual Elves who have been exceptional in their areas. The Assistants seem very happy working there and I also feel supported throughout with regular check-ins and opportunities to provide feedback. This is my first time working with VA and has been a very positive experience, thanks to the team at VE. They really care about your business success. Elissa O'Keefe2025-01-31Trustindex verifies that the original source of the review is Google. I have had three Elves over the years and am very happy with them. Melanie White2025-01-30Trustindex verifies that the original source of the review is Google. Highly recommended: very professional match making and performance monitoring process. Has saved me countless hours and reduced my opportunity cost. I've had my VA since 2022. Style Sense2025-01-30Trustindex verifies that the original source of the review is Google. I CANNOT believe I didn't do this sooner. I now cannot fathom how I used to work without my amazing VA. THANK YOU! Saving me hours in my week and a whole load of brain spaceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
The Virtual Elves Advantage
No long term contracts
Secure and confidential service
Flexible hours
(start with just 5hrs per week)
15+ years in the outsourcing industry
Competitive hourly rates
Dedicated continuous care
Is your business running you?
Download our ‘100 things a VA can do for you’ checklist and start taking control of your business growth and freedom today!
Our Virtual Assistant Services
- Administrative Support
- Social Media Management
- Customer Service
- Bookkeeping and Financial Tasks
- Project Management
- Content Creation and Marketing
- Executive Assistance
- Digital Marketing
- E-commerce Support
- Course Building Support
- Sales & Business Development
- Website & Design
How to get started
At Virtual Elves, we alleviate the stress and overwhelm that comes with finding the right virtual assistant for your business. Our streamlined recruitment process takes the guesswork out of hiring, matching you with skilled professionals tailored to your unique needs. Since 2009, we’ve empowered solo entrepreneurs and small business owners to focus on growth by helping them systematise, automate, and delegate tasks effectively. With our support, you can confidently build a successful long-term partnership without the usual hiring headaches.

1
Consultation
Share your business needs and goals with our team during a short Zoom call.
2
Identify
Identify the role through completing our online Job description and paying our one-off Engagement Fee.
3
Matching
Through a rigorous recruitment protocol, we present the ideal virtual assistants for your requirements so you can interview and decide on your superstar!
4
Onboarding
Seamless integration of your new VA into your workflow with our handover and guidance.
5
Continuous Care
Regular check-ins and adjustments from a dedicated account manager to ensure your satisfaction.
Outsourcing with a mission
At Virtual Elves, we are a dedicated team of professionals committed to empowering Australian businesses through exceptional virtual assistance.
Founded by Australian Kristy Smith, our mission is to connect entrepreneurs and organisations with highly skilled virtual assistants who can seamlessly integrate into their operations.
To learn more about our journey, values, and the impact we strive to make, visit our About page.

Reviews: 5 Stars on Google Reviews
Our Fan Club



Helping businesses scale quickly

Online Beauty Training Business delivers programs at scale
How did we help them do it?

Frequently Asked Questions
Our VAs can manage a wide range of tasks, from inbox management to complex project coordination.
Most clients are matched with their ideal VA within 5-7 business days.
Our virtual assistants are based primarily in the Philippines, offering cost-effective and reliable support for your business.
Elevate Your Business Today
Let Virtual Elves help you reclaim your time and drive your business forward.
Why Australian Businesses Trust Virtual Elves
- Expertise: Years of experience in virtual assistance for the Australian market.
- Reliability: Consistent, high-quality support you can count on.
- Flexibility: Services that adapt to your changing business needs.
- Cost-Effective: Reduce overhead while increasing productivity.
Achieve Real Business Success with Virtual Elves
Virtual Elves helps time poor and growth-minded solo entrepreneurs and small business owners uncover areas they can systemise, automate and delegate and offer virtual assistant services that give them the tools, trust and support to let go and grow!