Testimonials

Chris & Melanie from No Pong

How were you feeling and where was your business before hiring a virtual assistant?

We’re basically a husband and wife team, and we were running a really fast growing business that we’d managed to cobble together on a shoestring.  However one inevitable consequence of the momentum we were building, was that we were dealing with way more customers enquires than we ever had before.  We got to the point where we needed some help.

What has been great about working with your VA?

Sarie, our VA is awesome!  She’s a dedicated resource, and she has really gotten to know our customers and business, but beyond that, she’s a core member of the team.  Absolutely.

What lessons have you had to learn about working with someone offshore?

Just because they’re offshore, doesn’t mean they can’t integrate fully into your business.  There’s many offshoring models, but I think dedicated (vs shared) definitely creates more of a sense of being part of the team, and drives more ownership of the role.

What does having a VA allow you to do now and how has your business changed?

I think we work harder now than we ever have before, and that wasn’t the plan!  It’s good though, we’ve been able to focus more “on” the business, rather than constantly being “in” the business.  We’ve got a great plan for growth, so it’s onwards and upwards!

What is the best part about working with Virtual Elves?

Having your HR resources behind the scenes to support Sarie has been great especially in the early days.  With any new group dynamic, they often tend to go through the phases of Forming, Norming, Storming before finally Performing.  I think it’s been great for all of us to have the HR resources of Virtual Elves to help us through the onboarding process.

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Tracey Rose from TraceyRose.com

Kristy has been instrumental in helping me in my business by outsourcing. And Honey is a fabulous VA.

How were you feeling and where was your business before hiring a virtual assistant?

Before hiring a V.A. with Virtual Elves I was quite overwhelmed and stuck doing admin tasks when I should have been focusing more on creating content and making sales.

What has been great about working with your VA?

The whole process was very smooth. I just made a list of tasks I wanted done, plus I did a quick screen share for more complicated things. Even when we encountered ay glitches (which was not the fault of my V.A.) she was able to troubleshoot and communicate with me very easily to get things fixed asap.

What lessons have you had to learn about working with someone offshore?

Working with someone offshore is totally fine. As long as they are within a few hours of my timezone I don’t notice any difference than if someone was in the same city/country. 

What does having a VA allow you to do now and how has your business changed?

I have been able to do more content creation for my business.

I can’t believe I tried to do everything for myself for so long!

It’s also allowed me to be more present with my kids because mummy isn’t stressed out trying to juggle everything.

What is the best part about working with Virtual Elves?

Kristy was amazing from the beginning by taking me from freaked out business owner (who struggled to give up control of anything) to totally comfortable outsourcer … handing over more and more projects. Woohoo!

My V.A. Honey is also amazing at pre-empting a lot of what I need and chasing me up when I was overloaded with work, which is exactly what I need.

I highly recommend Virtual Elves

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Amanda Westphal of Prize Pig

How were you feeling and where was your business before hiring a virtual assistant?

​I was feeling OVER IT! I had worked with a couple of other VA companies and I was really disappointed. But I decided to give it one more go! ​

What has been great about working with your VA?

​I love the passion in my VA’s, everyone I have worked with really seems to love my brand as much as I do. ​

What is the best part about working with Virtual Elves?

​Virtual Elves is outstanding, from the attention to finding the perfect staff fit, to ensuring the partnerships are always mutually beneficial. Five stars!  ​

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5 the indigo crew - sarah hardie - fabrik
Prior to engaging Virtual Elves I was feeling overwhelmed with keeping on top of the day to day repetitive tasks involved in the running of my business. I found myself spending the best part of my day dealing with tasks that I now know can be easily delegated so that my time can be better spent. I used to work late into the night after putting my children to bed but not anymore…..Hello Netflix!!! In the initial stages of dealing with Virtual Elves the process immediately took a weight off my shoulders, but it meant I also needed to have procedures put in place for a new way of working. My advice for anyone looking to employ a VA is to make a job description and then compile screencasts for each task so that once you find your candidate you are ready to go with training them. Having a VA through Virtual Elves has meant I have doubled my turnover in the last year. I believe a big part of this is having time to work on the business rather than in it. I have been able to perfect my marketing plan and work on projects such as upgrading my website I would highly recommend the services of Virtual Elves. I had no experience in hiring a VA and their support was essential. Initially we didn’t have the right person for the job but this was quickly and efficiently remedied. I’m now very happy with my current VA and she has become an important part of my business.

 

Sarah Hardie – Fabrik
PlanB
Rose is great! WE LOVE HER!! Rose always makes sure she has done her job and always ask’s questions when required for clarifications. Jobs are always in on time! Rose is great she has really helped grow our business. Without the team at virtual elves we would still be in the dark ages!!
Anthony Hunter & Emily Grove – Plan B PLumbing
Tamara Haig
Virtual Elves has assisted DevDAS to grow our business, providing invaluable administrative and operational assistance through their network. Kristy and her team have a very professional and responsive approach. They are a pleasure to work with!
Tamara Haig – DevDas Pty Ltd
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Having a Virtual Assistant has meant that I can focus on the work that needs 100% of my attention and to remove the pressure of other tasks that Virtual Elves can look after. Without my Virtual Assistants becoming an independent business owner would have been a lot more stressful and the work that they have completed including our new website design, social media posting and design works has always been to an impeccable standard. Make sure you talk to Virtual Elves about what they can do for you! See my main reasons for having them join my team in a blog I wrote specifically for Virtual Elves here.
Josh Zuker – Josh Zuker Travel
Jo Chivers
Virtual Elves have been virtually awesome!  I needed some admin and social media support and fast. I work from a home office and had been using a local based PA who was moving away. I found that for the cost I was far better off to look at using a virtual assistant.  I’d been recommended to Kristy through a friend and after a great chat, and sending her our job description, we had our VA available to commence work in no time. Sharry is a fantastic resource for my business, she needs very little supervision and gets on with her work efficiently, she has all the skills we need and I am able to delegate to her which makes me truly happy!  Every time a task arises, my first question now is ‘can Sharry do this for us?’.I’ve also used Virtual Elves for some 3D models for selling off the plan villas and they are about to assist us with our website and some graphic design work. I am more than happy to recommend Virtual Elves, Kristy and her amazing team – they are a wonderful resource to have available.
Jo Chivers – Property Bloom Aust Pty Ltd.
jennifer
I had been running my Boutique Interior Design and Colour Consulting business single handedly for about 8 years when I decided to engage the assistance of Virtual Elves. Kristy and her team took the pressure off and allowed me to do the things I love in my business rather than the things I knew I should be doing. It was very easy to get started and I was given guidance on what I should outsource and how to outsource it. I’ve been working with the same VA for over 2 years now and we have an easy relationship. I can set tasks and know they will be done. Working with a VA frees up so much more time to do the things you love and why you went into business for yourself in the first place.
Jennifer French – Inside Out Colour and Design
simon crethar
I was fortunate enough to be recommended to Virtual Elves as I was starting a new company ( although I had been conducting the same business model for several years) and I wanted to get maximum exposure through social media and website.After being disappointed by other companies professing to be doing the “best for my company” and me spending hundreds of dollars with no results, an hour call with Kristy explaining my company and what we did, and WOW…. I am lost for words. Kristy’s enthusiasm, professionalism, but most of all compassion, took my thoughts, ideas and dreams, and turned these into reality. Creating my new website, business cards, flyers, newsletters, the list goes on.Kristy’s unwavering support, encouragement and dedication has set my company on a path which can only go one way – UP.I have seen an increase in exposure, comments of how professional we are, our marketing looks professional, crisp, and innovative.Kristy then engaged me a VA who let me say has taken the immense pressure I was under from me, and now does my newsletters, social media posts, marketing flyers…. The list goes on. Now I finally have time to be able to do what I am best at, and leave the rest to Kristy and her wonderful team. I cannot encourage you enough that if you want your business or company to move forward then look no further than Virtual Elves. You wont be disappointed!
Simon Crethar – Simon Crethar – Spencer Travel and Aspire Supported Holidays
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Virtual Elves has been an immense help in organising a variety of outsourced options for my business. Kristy has worked diligently to provide web developers, branding, artwork designers to assist with different requirements for my own business as well as for my clients. The work provided is always within budget, delivered on time and to a high standard. She is easy to work with and communicative of any barriers which may stand in the way of achieving deadlines. Kristy also provides me with a way to outsource any jobs that would take my time away from running my own business & give those tasks to experts within my required field. I would be happy to recommend her services to any business who is looking for a way to complete tasks easily and efficiently.
Fiona Tye – My Body Shape
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